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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of beatrice smith

beatrice smith

October 23, 2026

5  out of  5
rating by beatrice smith
"I just got my car up and running after it being broken down for a year. I was needing insurance so I got a quote. Wesley Walker was the agent who spoke with me. He did an amazing job on getting me as many discounts as possible and was really fun to talk to. I felt like everything was explained accurately and easy to understand. Thank you Wesley for helping me out!"
We responded:
"It’s always rewarding to hear when someone goes the extra mile to help! Beatrice, Wesley will be happy to know his guidance made finding discounts easier and left you feeling good about the experience. Thanks for trusting our team with your insurance!
"
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Candy Alvarado

October 13, 2026

5  out of  5
rating by Candy Alvarado
"Muy amable y siempre busca la mejor manera de ayudar"
We responded:
"Gracias, Candy, por tus amables palabras. Nos alegra saber que has tenido una buena experiencia con nuestro equipo y que hemos podido ayudarte de la mejor manera. Siempre estamos aquí para cualquier necesidad de seguro que tengas."
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Phillip La

October 12, 2026

5  out of  5
rating by Phillip La
"Steven was the most pleasant, helpful agent I’ve worked with in years. He was patient, easy to talk to, and seemed genuine."
We responded:
"Steven will appreciate hearing this, Phillip! We love knowing he took the time to help you with patience and a genuine desire to make things easier. Thanks for choosing our agency and letting us be part of your insurance journey!"
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Carlos Sandoval

October 9, 2026

5  out of  5
rating by Carlos Sandoval
"Me siento muy sastisfecho con su servicio y muy atento a todo son la mejor aseguranza tiffany won’s thank you so much"
We responded:
"¡Gracias, Carlos! Nos alegra saber que te sientes satisfecho con nuestro servicio y que consideras que somos la mejor aseguradora. Estamos aquí para cualquier cosa que necesites."
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Alexis Crawshaw

October 9, 2026

5  out of  5
rating by Alexis Crawshaw
"Krista was able to provide very detailed help to walk me through a complex situation: she was a great support and very informative!"
We responded:
"Hi Alexis, thank you for sharing your experience! It's great to hear that Krista was able to guide you through a complex situation with such detailed support. We appreciate your trust in our agency and are here whenever you need assistance. "
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Lola Lewis

September 30, 2026

5  out of  5
rating by Lola Lewis
"Wesley was incredible! He was very kind and shared he’s worked with State Farm for 7 years which shows, he pays extreme attention to detail takes his time to makes sure the customer is immensely satisfied with the experience. He created a familiar rapport which was phenomenal combined with his exemplary customer service and he whole heartedly deserves a raise. I would not be surprised if he has his own firm in the next 5 years. Amazing work thank you again for everything."
We responded:
"We really appreciate you sharing this, Lola! It’s great to know you had such a positive experience working with Wesley. We're thrilled to hear how his attention to detail and customer service made such a positive impact. I'll be sure to pass along your kind words to him.

"
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Terricita Dodson

September 28, 2026

5  out of  5
rating by Terricita Dodson
"Wesley Walker of Tiffany Won agent made sure I got a better deal on my insurance for my car. Paying half what I was paying before. Answered all my questions. Made sure I got the best quote."
We responded:
"A better deal is always great, especially when you have someone willing to walk through all your questions with you. Terricita, we’re glad Wesley Walker could make your insurance experience a positive one. Thank you for trusting our agency!"
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Cary Fulbright

September 3, 2026

5  out of  5
rating by Cary Fulbright
"Tiffany and her team have been amazing. We had another team for the first 25 years that we lived in San Francisco but they retired. We were assigned to someone else, but our previous guy highly recommended Tiffany and we switched to her.

They are prompt and friendly with every question I send to them. Tiffany herself and I have a call at least once a year to go over our situation and insurance needs and change things, whether up or down, as is appropriate.

I don’t think you will find anyone better in the Bay Area."
We responded:
"Cary, we’re honored you chose our agency after so many years with your previous team! It means a lot to know our team has been able to make the transition a smooth one and continue meeting your expectations. Thank you for trusting us with your insurance—we’re looking forward to being here for you for years to come in the Bay Area!"
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Arthur Craun

August 30, 2026

5  out of  5
rating by Arthur Craun
"Steven was the only agent that got what I was saying and delivered fast"
We responded:
"Arthur, we’re glad Steven took the time to understand what you needed and was able to get things moving quickly! Having someone who listens while keeping the process efficient can make all the difference. Thanks for sharing your experience with our team!"
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Quandray Lukehart

August 27, 2026

5  out of  5
rating by Quandray Lukehart
"They did me right"
We responded:
"Quandray, knowing you felt well taken care of means so much to our team! We always want every interaction to feel personal, helpful, and easy. Thanks for trusting us with your insurance—we’re here whenever you need us!"
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Nickolas Selph

August 25, 2026

5  out of  5
rating by Nickolas Selph
"I spoke to a few different insurance agencies but after speaking to Wesley Walker he was able to answer every question I had. My main concern was getting a monthly pay that will not go up. Wesley is very considerate about my concerns and was able to give me straight answers. Thank you State Farm and Tiffany Won's team. Keep up the good work !!"
We responded:
"Nickolas, having Wesley take the time to walk through your questions and concerns about keeping your monthly payment steady is wonderful to hear! We’re committed to making insurance easier to understand and providing thoughtful, attentive service. Thanks for your support, and we’re always here if you need anything down the road!"
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Dario Dagaro

August 21, 2026

5  out of  5
rating by Dario Dagaro
"Jamin is the best agent!
Great service,excellent skills,able to help above beyond my expectations!! Highly recommended!!!"
We responded:
"A recommendation like yours means a lot, Dario! We're delighted to hear that Jamin's excellent skills and service exceeded your expectations. Our team is always here to help with your insurance needs, so feel free to reach out anytime."
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Jansen Coulter

August 14, 2026

5  out of  5
rating by Jansen Coulter
"Wesley was an excellent help in helping me find the perfect coverage plan, best customer service from insurance I've ever experienced. Thank you."
We responded:
"Jansen, thanks for taking the time to leave us some feedback! We're delighted to hear that Wesley provided you with excellent assistance in finding the perfect coverage plan. Our team is committed to delivering the best customer service, and it's great to know we met your expectations. If you ever need further assistance with your insurance needs, feel free to reach out."
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Tom Taptelis

August 10, 2026

5  out of  5
rating by Tom Taptelis
"Krista is by far one of the best reps I have ever dealt with! I never have to worry about anything not getting done when it’s in Krista’s hands. Excellent communication, prompt response, extremely professional"
We responded:
"This was such a lovely review to read, Tom! We're so happy to hear that Krista has given you excellent communication and professionalism. Our team is all about making sure your insurance needs are met with care and efficiency. If you ever need a hand, don’t hesitate to reach out!"
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Michael H

August 6, 2026

5  out of  5
rating by Michael H
"I recently completed a comprehensive insurance policy review with Krista Smith, and she provided fantastic, 5-star service. She was incredibly thorough, ensuring all my home, auto, life, and umbrella coverage needs were met. I really appreciated her meticulous attention to detail and the excellent follow-up notes she provided. She made the process of updating my coverage incredibly smooth. She is a wonderful addition to the Tiffany Won agency team!"
We responded:
"Thank you so much, Michael, for taking the time to leave such a thoughtful review! We truly appreciate your kind words. I am so glad Krista was able to provide the thorough, detailed service. We strive for and make your policy review a smooth experience. Thank you for trusting our agency with your Home, Auto, life, and umbrella insurance needs. We’re grateful to have you as part of our state farm family and are always here whenever you need us!"
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J S

July 22, 2026

5  out of  5
rating by J S
"I’ve worked with this office for several years, and everybody there has always been very responsive and helpful, especially Erika Montalvo. She's been very helpful and patient with me with many changes that I made to some policies recently. Their prices and coverages are also very good."
We responded:
"Thank you for the amazing review! Our team works hard to provide a great insurance experience in San Fransisco and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Profile photo of Patrick Merriman

Patrick Merriman

July 21, 2026

5  out of  5
rating by Patrick Merriman
"I've been a long time client of Tiffany's office! The staff has always been very helpful and go out of their way to make your insurance needs simple and easy to understand. I very highly recommend for all your insurance needs!"
We responded:
"Thank you, Patrick! I'm happy to hear that our team has been able to make your insurance experience simple and easy. We truly appreciate your recommendation and your continued support over the years. Let us know if we can help with anything else!"
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Nate Koechley

July 13, 2026

5  out of  5
rating by Nate Koechley
"Have been customers for nearly two decades with evolving needs and Krista, Wesley, and all of Tiffany's team continue to provide smooth,.seamless, caring, and efficient service and support. Recommend!"
We responded:
"Hello Nate, thank you for leaving the Tiffany Won State Farm team a 5-star review! We are thrilled to hear you had a wonderful customer experience with one of our team members. We really do go above and beyond for our Good Neighbors because without you guys, we wouldn’t be where we are today. Thank you for choosing us to take care of your insurance needs and don’t hesitate to call us again should you need further assistance! -Tiffany"
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Melissa Johnson

June 30, 2026

5  out of  5
rating by Melissa Johnson
"Wesley Walker was my agent who set up my new auto and rental insurance. He was absolutely amazing !!!! He answered every single question, no matter how small it big, he triple check everything, ensuring I was truly getting the best price ever. Wesley saved me $130 in car insurance and for the first time in my life, I have renters insurance!! I could not be happier with the outcome of my call with him.
Thank you Wesley and thank you State Farm !!!"
We responded:
"Melissa, thank you for taking the time to leave us a review! I'm so happy to hear that Wesley was able to assist you with your insurance needs. It's wonderful to know he helped you save money and provided such great service. We appreciate your support. Let us know if we can help with anything else!"
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Jacque Fry

June 26, 2026

5  out of  5
rating by Jacque Fry
"Wesley was amazing!! Best experience I have ever had. Keep this guy around! Top-notch customer service! Thx Wesley!!!!! Jacque"
We responded:
"Thank you, Jacque! I'm so happy to hear that Wesley provided you with such a great experience. We agree, he's a fantastic part of our team! We're always here if you need anything else."
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Anthony Kwon

June 16, 2026

5  out of  5
rating by Anthony Kwon
"Jamin was a huge help in updating my auto insurance coverage!"
We responded:
"Anthony, thank you for the shoutout for Wesley! We greatly appreciate your business."
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Zha Zha Liang

June 1, 2026

5  out of  5
rating by Zha Zha Liang
"Really wonderful service from the Tiffany Won team! Even when my point of person isn't available, another team member will jump in to assist me. I wasn't expecting a speedy response and service, but Krista was super helpful. Love how I can rely on them when I need a customized COI for work."
We responded:
"Thank you, Zha Zha, for your wonderful review! I'm glad to hear that our team, especially Krista, was able to assist you promptly. We strive to provide reliable service, and it's great to know you can count on us for your customized COI needs. If you ever need further assistance, we're here to help.

- Tiffany Won - State Farm Insurance Agent, San Francisco, CA"
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Victor Campos

May 28, 2026

5  out of  5
rating by Victor Campos
"Me encanta! Siempre ayudan con los problemas que tengo. Erika es muy buena agente!"
We responded:
"¡Gracias, Victor! Me alegra saber que nuestro equipo siempre puede ayudarte con tus problemas. Estamos aquí para cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Jenny Ickovic

May 27, 2026

5  out of  5
rating by Jenny Ickovic
"We had a great experience with Tiffany's team — they covered our house, car, and general umbrella insurance. When I totaled my new car, Tiffany's team helped with the claim and made sure I was informed and supported every step of the way. They are the best!!"
We responded:
"Hey Jenny, thank you for the review! I'm really happy our team could assist you with your claim and provide the coverage you needed for your house, car, and umbrella insurance. We strive to keep our customers informed and supported. We appreciate your support!"
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Anonymous poster

May 13, 2026

5  out of  5
rating by Anonymous poster
"We have been with State Farm for two decades. The staff at this office is knowledgeable and responsive, and we could not recommend them enough."
We responded:
"We're thrilled that Steve provided you with excellent service and appreciate your recommendation. Please don't hesitate to reach out if you have any further needs or questions. We're always here to help!"